Effective Date: [01/08/2025]
At Trenorol.com, we stand behind the quality of our products and want you to be completely satisfied with your purchase.
1. 30-Day Satisfaction Guarantee
- If you are not satisfied with your order, you may request a refund within 30 days of purchase.
- Only unopened and unused bottles are eligible for return and refund.
2. Non-Refundable Items
- Opened or used products
- Discounted or promotional items
- Gift cards
3. How to Request a Refund
To initiate a return:
- Email our support team at support@trenorol.com with your order number.
- Our team will provide instructions and the return address.
- Once we receive and inspect the returned product, we will process your refund (excluding shipping costs).
4. Refund Method
Refunds will be credited back to your original payment method within 7–10 business days after approval.